Has your card been lost or stolen? If your card has been lost, or stolen, you can cancel your card and order a new one in Online Banking. You can use your digital card to access your money as you're waiting for your new card to arrive.
What happens after I cancel my card?
The new card will arrive within 4-6 working days A new card can be delivered to you or sent to a branch Once you receive your card, activate it via the call to the support team. Your replacement card details will be automatically updated in any digital wallets this card has been added to and you can continue to make transactions without the need activate your replacement card/s. If the card you have cancelled has a linked card (such as a PartPay Card or Additional Card), then both cards will be reissued. If you cancel your PartPay Card or a credit card linked to a PartPay Card, then new cards will be issued for both.